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Recessions drive us to self-centered fear, but they are simply the down cycle in a long-term relationship. Client focus shows dramatically that you are in business relationships for the duration. Please share your own suggestions. (Part 2 in a 5-part series on recession-proofing your business.) Read More

During tough economic times, customers go bargain shopping. You have two choices. Compete on price and watch your margins go down the toilet, or defend your prices by showing the customer that buying on the cheap is a false economy. Here's how. Read More

At the beginning of each year, I like to take a spin around the virtual world and see what other designers predict as hot trends for site design. Read More

This research game is an ongoing experiment asking sales people and managers to decide the probability of a particular scenario. Read More

Following the pace of change relating to search engine optimization — or SEO as it's often called — can be dizzying. Google says they made more than 400 changes to the ranking algorithm last year. Who can keep up with that?! Luckily, you don't have to keep up with every detail. But there are some important SEO trends you should know about as Read More

Workplaces are stressed these days, but managers need to understand the importance of positive employee feedback. Read More

Newsworthy these days are the numbers of companies thriving, possibly growing. Let's hear those stories and discover their tips and resources so we can all get out of this recession, faster. Read More

The author describes ways burnout and what to do about it. Read More

George Petri MD at SymVolli development talks in a podcast about how sales people tend to go after every sales lead without qualifying whether they are sales leads at all. Read More

A research study at four universities provides insight into the nature of procrastination. Read More