What small businesses can learn from healtcare.gov. Great customer service and marketing are excellent, but flash doesn't work when the goods aren't delivered.
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RDannenberg submitted the following stories to BizSugar
The Healthcare Train Wreck: Great Customer Service but No Product
Posted by RDannenberg under Customer ServiceFrom http://dpmktg.com 3770 days ago
Small Business Every Day
Posted by RDannenberg under Success StoriesFrom http://dpmktg.com 3797 days ago
The Small Business Saturday event may have been marketing hype, but there's plenty of reasons to support SMBs every day.
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