Encouraging customers to give you feedback can be tricky. In today’s digital environment, though, having positive word of mouth online is essential. How do you ask for it effectively, tactfully and in an unobtrusive way?
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These stories submitted by MainStreetHub will be featured BizSugar's homepage
The right ways to encourage your customers to share the love
Posted by MainStreetHub under Social MediaFrom http://blog.mainstreethub.com 3721 days ago
Secret Sauce: How to Reduce the Impact of Negative Reviews
Posted by MainStreetHub under Customer ServiceFrom http://blog.mainstreethub.com 3726 days ago
If there’s one thing we always recommend, it’s responding to your local business’s reviews on Yelp, Google+, and TripAdvisor. A recent study from BazaarVoice now offers up some statistics on just what kind of effect responding to reviews has on potential customers.
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3 Ways Mobile Is Going Hyperlocal in 2014
Posted by MainStreetHub under Social MediaFrom http://blog.mainstreethub.com 3726 days ago
Local business owners need to know how to adapt to the ways their current and potential customers are accessing information on the go. We’ve identified three ways that mobile is becoming more important to local businesses, and offer some tips on how you can capitalize on this.
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