The integration of next generation technology has led to the formation of a complex IT ecosystem, which requires advanced support and maintenance services. Support systems have over the years evolved in line with new technology being introduced. While support used to be reactive and then proactive, it has now advanced to predictive support services.
Progress from Proactive to Predictive Support Services
Posted by
yorkecomm under Technology
From http://www.cmsitservices.com 3326 days ago
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