The secret to a steady growth is securing a solid and loyal customer base that constantly contributes to the MRR by a) successfully working with your product for a long time and b) through referrals.
Increasing trial to paid conversion and customer retention rates should be the primary mission of every SaaS company, and this requires a lot of work that involves product management, user experience, customer experience, customer success, and customer support.
The Most Effective Ways To Prevent SaaS Customer Churn
Posted by swarmcontent under StrategyFrom https://blog.userlane.com 2382 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
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