Facebook and Twitter are great ways to get a feel for customer opinion—but sometimes you need more in-depth insights than these social media tools can provide. If you’re developing a new product, revamping your website or considering expanding your service offerings, it may be time to hold a focus group to find out what your customers (and potential customers) really think.
How to Survey Customers With a Focus Group
Posted by NetworkSolutions under MarketingFrom http://www.networksolutions.com 4295 days ago
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