You work hard to gain customers. And a simple customer retention strategy can help ensure they keep buying. Having a strategy in place doesn’t have to be complicated or expensive. Here are a couple of tips to help you develop a customer retention strategy.

Sponsored Content


Comments


Written by HeatherStone
611 days ago

Hi Susan,

I think every small business owner knows its important to keep customers and maybe when you have just a few and a personal relationship with each it's not that complicated. But when that customer base increases in size, it gets a bit daunting and its harder to keep track and make sure your regulars keep coming back for more.



Written by m4bmarketing
611 days ago

Hi Heather,

I think deep down they do too and you make a good point about when the customer base increases in size. That is where having a database with segmentation is of great benefit.

Susan



Log in to comment or register here.

Learn How to Build a Firm Benefits Foundation

While health care reform hasn’t gone into full swing mode yet, your business can lay a firm foundation for 2015 by following …
Subscribe

David Siteman Garland: Building a Community

When David Siteman Garland launched his online community and TV show, he had very few fans. "Back then only my … More
Editor's Picks

Did you know you can now post video on BizSugar?
It's time to up your game with video on BizSugar!
Have you tried BizSugar's new video posting feature?
Post your small business video to BizSugar today!