You work hard to gain customers. And a simple customer retention strategy can help ensure they keep buying. Having a strategy in place doesn’t have to be complicated or expensive. Here are a couple of tips to help you develop a customer retention strategy.



Comments


Written by HeatherStone
561 days ago

Hi Susan,

I think every small business owner knows its important to keep customers and maybe when you have just a few and a personal relationship with each it's not that complicated. But when that customer base increases in size, it gets a bit daunting and its harder to keep track and make sure your regulars keep coming back for more.



Written by m4bmarketing
560 days ago

Hi Heather,

I think deep down they do too and you make a good point about when the customer base increases in size. That is where having a database with segmentation is of great benefit.

Susan



Log in to comment or register here.

Three Key Voluntary Policies for Women

Today 4 in 10 women are the sole or primary breadwinners for their families,¹ and they do more than twice the amount …
Subscribe

Carolyn Higgins: From Layoff to Living the Dream

We've all heard people say that losing a particular job may have been the best thing that ever happened to … More
Editor's Picks

Have you tried BizSugar's new video posting feature?
It's time to up your game with video on BizSugar!
Did you know you can now post video on BizSugar?
Post your small business video to BizSugar today!