Understanding performance and productivity by comparing it against past performance, industry norms or internal benchmarks is useful, but measuring something doesn’t mean that you are managing it. In business, the danger of over-measuring is the temptation to act on specious information. Managing a business means more than just tracking the numbers.
Measurement Isn’t Necessarily Management
Posted by cbrendlinger under ManagementFrom http://www.awakeat2oclock.com 3737 days ago
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