"Them" and "we" (and words that mean the same thing) are at the core of the manager pass-through. Rather than explaining to your team member why a particular course of action is necessary for the business, you end up rationalizing - you say that you've been told to do something, and the conversation you're having is the next logical step.
Beware of Manager Pass-Through
Posted by wdywft under ManagementFrom http://www.whatdoyouwantfromthem.com 5007 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
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