What does it take to exceed customer expectations when it comes to ecommerce customer service? Speedy responses in all communication channels, as well as handling returns well, make the difference, according to the latest StellaService benchmarks ranking of ecommerce customer service.
What You Can Learn From Top Online Retailers’ Customer Service - Forum.web.com
Posted by
Rieva Lesonsky under Customer Service
From https://forum.web.com 2970 days ago
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