“The customer is always right.” We all know the old adage that teaches us to always prioritise customer satisfaction above all else. According to this well-known phrase, the customer is right no matter what, and at the expense of everything else in the business.
The Customer ISN’T Always Right!
Posted by SPCowan under Customer ServiceFrom http://www.mibusinessmag.com 2720 days ago
Made Hot by: FutureVision on November 16, 2016 10:37 am
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“Yes, it's quite the new term Martin. But it's been around for a while....”
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