It struck me how similar customer relationships are to a marriage. Initially, there's the wedding - that exciting part when you land the contract and everyone is full of energy, anticipation and eagerness to please.
Keeping the Honeymoon Period Alive
Posted by
bloggertone under Customer Service
From http://bloggertone.com 5092 days ago
Made Hot by: Jed on June 4, 2010 2:28 pm
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