To all of our businesses, customer is king, but we often lose sight of this fact during our normal working day. This is primarily the case in the services delivery world where the purchase is not instant for the most part i.e. it usually involves multiple interactions e.g. a piece of consultancy.
It's About Your Customer, Not You!
Posted by bloggertone under Customer ServiceFrom http://bloggertone.com 5287 days ago
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