Is Your Customer Service Helping or Hindering Your Business ?

Posted by Kathleen Lewis under Customer Service
From http://www.ewomanweb.com 4020 days ago
Made Hot by: Small Business Tribe on April 29, 2013 3:08 am

If you deal with people in any capacity, you are performing some level of customer service. Regardless of your business or line of work, the way you interact with people affects your bottom line – whether it is monetarily or personal advancement.

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Comments

Written by AngelBiz
4018 days ago

Providing great customer service is a delicate balance that all small business owners need to learn. While customers are always right and you have to do everything to make sure they are happy you also have to learn to say NO when that time comes.

Customer service is all about setting right expectations and then exceeding those expectations by giving them something that they didn't expect.

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Written by BizRock
4020 days ago

I always try to keep up dealing with people in any capacity but it seems it's becoming more and more difficult.Awesome advice here...Looking forward to checking your ideas.

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Written by OpenSourceMedia
4020 days ago

I have encountered a bad customer service last week. And it's really disgusting and I swear to myself not to come back to that store anymore. Great tips you got there! Hope every company should implement a good customer service training.

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