If you deal with people in any capacity, you are performing some level of customer service. Regardless of your business or line of work, the way you interact with people affects your bottom line – whether it is monetarily or personal advancement.



Comments


Written by AngelBiz
797 days ago

Providing great customer service is a delicate balance that all small business owners need to learn. While customers are always right and you have to do everything to make sure they are happy you also have to learn to say NO when that time comes.

Customer service is all about setting right expectations and then exceeding those expectations by giving them something that they didn't expect.



Written by BizRock
799 days ago

I always try to keep up dealing with people in any capacity but it seems it's becoming more and more difficult.Awesome advice here...Looking forward to checking your ideas.



Written by OpenSourceMedia
799 days ago

I have encountered a bad customer service last week. And it's really disgusting and I swear to myself not to come back to that store anymore. Great tips you got there! Hope every company should implement a good customer service training.



Log in to comment or register here.

5 Things Your Latino Employees Wish You Understood

Latino employees are the fastest-growing segment of the U.S. workforce – in fact, by some estimates one in three working …
Subscribe

Frederique Murphy: BizSugar Contributor of the Week

Frederique Murphy has wanted to have her own business since she was 11 years old. Back then she was given a … More
Editor's Picks


Post your small business video to BizSugar today!
Did you know you can now post video on BizSugar?
Have you tried BizSugar's new video posting feature?
It's time to up your game with video on BizSugar!