How to Balance Customer Wants with Needs

How to Balance Customer Wants with Needs Avatar Posted by centralpawebster under Customer Service
From http://strellasocialmedia.com 248 days ago
Made Hot by: BizWise on October 18, 2017 11:49 am
One of our core values is customer service, so we’re conflicted when a client has shiny object syndrome. Do we service the customer by giving them what they ask for?





Comments


Written by lyceum
245 days ago

Rachel: It is a good thing to get an answer to the why question. It is like peeling an onion... ;)



Log in to comment or register here.

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
Subscribe

Rachel Strella: Story of an Accidental Entrepreneur

If you had asked Rachel Strella in June 2010 what she did for a living, she would have told you she worked in … More
Editor's Picks


It's time to up your game with video on BizSugar!
Post your small business video to BizSugar today!
Share your small business tips with the community!
Have you tried BizSugar's new video posting feature?