How Social Media Monitoring Can Save Your Brand

Posted by centralpawebster under Customer Service
From https://strellasocialmedia.com 1288 days ago
Made Hot by: steefen on October 21, 2020 7:31 am

Ever wonder how important it is to monitor your social media channels? Consider this… 67% of consumers use social media networks to seek resolutions to problems with a brand. And, 60% of those who complain via social media expect the brand to respond within an hour.

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Comments

Written by rakshithgs
1217 days ago

[Moderator's note: removed spam comment. ^Ml]

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Written by lyceum
1284 days ago

Thanks Rachel!

All the Best,

Martin

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Written by lyceum
1284 days ago

Rachel: It is a startup from Sweden. The service is "listening" to keywords and search terms in video clips and podcast episodes. Talking about more social media tools, have you listened to my conversation with Arjun Rai from Hello Whoofy?

All the Best,

Martin

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Written by centralpawebster
1284 days ago

Thanks. I will have to do that.

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Written by lyceum
1285 days ago

Rachel: Talking about social media monitoring, have you heard about a service called All Ears?

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Written by centralpawebster
1285 days ago

Hi Martin - I have not, but I will check them out now! :)

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