Today more than ever, companies are seeking to ensure that they will realize a valuable return on investment from their CRM system. To best achieve this, companies must first have a clear understanding of what information they want to gather and how the CRM system will be used to capture and analyze data to make further improvements in customer service.
Choosing a Business Solution
Posted by [email protected] under Customer ServiceFrom http://www.customerthink.com 5112 days ago
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