Every business has some angry, emotional or difficult customers. While talking down an angry, frustrated customer will never be easy, there are proven techniques that make the process more effective, and less frustrating. Here's a good look at 8 of them.
8 Proven Psychological Strategies To Deal With Angry, Emotional or Difficult Customers - crowdspring Blog
Posted by RossKimbarovsky under Customer ServiceFrom https://www.crowdspring.com 2207 days ago
Made Hot by: 123sirbyer on April 19, 2018 3:03 pm
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Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
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Comments
2062 days ago
My goal is to write eight (8) short books on tea, with nice illustrations by cartoonist and fine artist, John Cox. I want to continue the conversation about "Camellia sinensis" on my site (including a blog and a upcoming forum), and at meetups and other tea gatherings.
All the Best,
Martin
2064 days ago
I particularly like the "baggage" entry. It's easy to forget we are dealing with people how have real lives and real issues, large and small.
2063 days ago
2063 days ago
All the Best,
Martin Lindeskog
2198 days ago
How can i deal with those, who already decided not to buy anything from us.
2199 days ago