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“There is only one boss – the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else”.

These are the word of Sam Walton, the founder of Wal-Mart Stores. They make a truth that every entrepreneur must always pay attention to – without your customer, you’re not in business. So, in reality, your customers are your bosses and because of this, you must do everything possible to satisfy them so that they won’t “spend their money elsewhere”.
Read more at http://www.businessgross.com/2012/12/21/7-rules-for-building-great-customer-service/#W6OpAvIgKyEQ3WZ2.99