BizSugar.com › Customer Service › 5 Top-tier Tips for Boosting Brand Loyalty and Customer Lifetime Value - Tweak Your Biz

We’re in an age of power-startups and growth hacking. A by-product of this is that many business owners tend to focus explicitly on new user acquisition, almost ignoring the fact that it costs several times more.

Hey, we all need to be on top of our game when it comes to growing our customer base, though it pays to bear in mind the value brand loyalty and customer retention holds. Consider this: