80% of companies say they give great customer service. Only 8% of customers agree. Here are 10 customer service stats every business owner should know...
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Completeau voted on the following stories on BizSugar
Does Customer Service Pay Off? These 10 Stats Say “Hell Yes!”
Posted by
ShannonW under Customer Service
From https://blog.scottsmarketplace.com 3037 days ago
Made Hot by: Webdev1 on January 26, 2016 3:24 pm
Customer Experience is the Sum of Emotional Reactions - Brian Solis
Posted by
kimonos under Customer Service
From http://www.briansolis.com 3047 days ago
Made Hot by: Webdev1 on January 14, 2016 4:58 am
As 2015 drew to a close, I flew to Düsseldorf from London to close out NEOCOM, an annual event for multichannel retail and commerce. There I spoke about “retail re-imagined,” redesigning the online and offline shopping experience based on the incredible technology and behavioral trends playing out
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