On Friday Apple held a press conference to address the problem users have had dropping calls when using the new iPhone 4. As I mentioned in this post a few hours before the press conference Apple's best course of action was to accept responsibility, fix the design flaw, and apologize for letting their customers down.
That's not quite what happened.
Was Apple's Press Conference Successful?
Posted by pathenry123 under TechnologyFrom http://smallbusinesscommunity.blogspot.com 5049 days ago
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5049 days ago
I think they did a good job. Of course there will be attempts to minimize problems: nobody is going to come out and say "we screwed up badly." Offering free goodies will placate everyone. Yhey did their job!