How consistent is your business?
Do you, as the business owner, deliver a different experience for your customers than your employees? Why is that? It can be a number of things such as experience, attitude, training, etc. One of the things that customers like from a business is consistency. Don’t get consistency mixed up with mediocrity, as you can consistently deliver a fantastic experience….if you plan for it.
Tools To Help You Create A Business Operations Manual -The Small Business Playbook
Posted by GaryShouldis under StrategyFrom http://www.thesmallbusinessplaybook.com 4162 days ago
Made Hot by: Big Business Boogaloo on December 23, 2012 9:21 pm
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Merry X-mas (Yuletide) and a prosperous New Year!
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