Over the years, working with sales teams, I learned something fundamental. The average salesperson takes full credit for exceeding his sales quota. But when he misses his quota, he points a finger at the marketing campaign, or a broken sales tool, or a customer issue. This seems to be a basic psychological fact:

We pretend that success is a part of us, and failure is a function of external circumstances.

To grow and progress, we have to break out of that mind-set. Success is within us, and so is failure.





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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!