As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Social media connections, if they exist, are buried elsewhere or reserved for monitoring purposes only.





Comments


Written by BizRock
1246 days ago

We all talk about the benefits of listening to customers, but what makes the difference in connecting with your customers, is what you do with that information.Thanks for sharing with other readers.I liked this article!



Log in to comment or register here.

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
Subscribe

Warren Rutherford Creates Managerial Magic @OwnerTES

When it comes to finding new sources of productivity, Warren Rutherford has built his business on helping to release … More
Editor's Picks


Have you tried BizSugar's new video posting feature?
It's time to up your game with video on BizSugar!
Did you know you can now post video on BizSugar?
Post your small business video to BizSugar today!