BizSugar.com › Resources › Survey Reveals Three Trends To Follow To Successful Internet Marketing

Small businesses typically tend to have more lasting and intimate relationship with their customers. But who is really an engaged customer? Is it someone -

(a) who will continue to buy from you in the near future

(b) who would recommend your business to a friend or

(c) who might feel a sense of loss if your product/ service was no longer available