Often when a business participates in social media, they make the mistake of speaking in terms customers can't understand. Words and phrases are tossed around, with no definition, and customers may miss an important message or idea you wanted to convey.
Small Biz Survival: No, your customers do not know what you mean
Posted by OpenSourceMedia under ResourcesFrom http://www.smallbizsurvival.com 4156 days ago
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