Having an operations manual may not be glamorous, but preventing the disasters caused by human error and bad processes can save your business and even (in extreme circumstances) millions of lives.





Comments


Written by BusinessExits
64 days ago

Excellent article, thanks.

There is another advantage to having an Operations Manual - it adds value to your business. When/if you ever take your business to market, the existence of the OM will add confidence for buyers/investors ... as it helps with due diligence and suggests a smoother transition for the business post-sale.



Written by lyceum
65 days ago

Money quote: "Don’t let your operations manual bore your team to death" ;)



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