For more than 30 years, Crutchfield has been selling car stereos, home theater equipment, and other electronics that are delivered through the mail. Meeting customer service demands has not always been easy, as a recent profile of founder Bill Crutchfield and his company in Inc. explains.
Case Study: Why Crutchfield’s Customer Service Philosophy Sets It Apart
Posted by stepbystepmarketing.com under Online MarketingFrom http://www.stepbystepmarketing.com 4502 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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