As American consumers grow ever more familiar with, and dependent on, online shopping, expectations about the quality of their online shopping experience increase dramatically, and the stakes get higher for retailers.
Power shoppers—those who shop online at least three times per month—have the highest expectations, according to the fourth annual Allurent Holiday Online Shopping Survey (cosponsored by Endeca Technologies), which queried shoppers about the quality of the 2008 online holiday shopping season..
Online Shoppers' Expectations Grow Increasingly Sophisticated
Posted by suzyQ under NewsFrom http://www.retailerdaily.com 5568 days ago
Made Hot by: on February 2, 2009 6:52 pm
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