Soft skills training concerns a whole range of specific communication skills:

1. Handling difficult people
2. Listening skills
3. Assertiveness
4. Managing stress
5. Negotiation skills
6. Emotional management

If you wish to operate well within an organisation, one that is made up of many different personalities, then you must have the full range of “soft skills”.

This is not always easy.

You may need more information ……..so please read on………….


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Share your small business tips with the community!