Of course, your goal is always to satisfy your customer. And in a perfect world every customer would be so deliriously happy with our products and services that nothing like this could ever happened. But happen it will, at least occasionally. Though it may be a bummer, here Jenna Markowski of Quality Logo Products explains what to do when a customer disputes a credit card charge.





Comments


Written by Inspiretothrive
3730 days ago

Jenn, that was a nightmare for me with the retail websites I had. Finally I got smarter with PayPal and got a more secure way of dealing with them by changing settings via PayPal. They would give out warnings for zip codes and mismatched entries. It did help quite a bit! Be aware when in business for these type of things to happen.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!