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In 1956, John McCarthy, the father of Artificial Intelligence (AI), brought together expert thinkers from multiple disciplines to explore how machines could “mimic” certain human traits. These expert thinkers came from the fields of Computer Science, Engineering, Logic, Mathematics and Psychology a Read More

CXO Opinion: What is Wrong with the General Consulting Process? #CEO #CIO #CFO #CDO #COO #CXO #Transformation #BusinessTransformation #DigitalTransformation #Consulting #Consultant #Consultants #B2B #B2G Read More

Strategies People Only executives can transform organizations Internal expertise have no/minimum value Everyone will be eager to contribute Processes Internal business processes and Information Technology (IT) processes don’t matter Interfacing processes with partners and vendors don’t matter All p Read More

What is Business Agility? Business is “the activity of making, buying, or selling goods or providing services in exchange for…” Corporations --> Money Non-profits --> Social Causes Education --> Knowledge Government --> Citizen Services Military --> National Defense Agility is the “ability to move Read More

Politics in an organization is about influencing others by using official and unofficial power. Official power comes from management titles while unofficial power comes from peers, juniors and even outsiders. Everyday in organizations official and unofficial power is used to: (1) frame problems, (2 Read More

The term Enterprise Content Management (ECM) is used to describe the strategies, methods and tools to produce, share and capture information in organizations. Humans and/or computer systems use this structured (e.g., data in databases), semi-structured (e.g., social media) and unstructured (e.g., e Read More

Customers are the lifeblood of any organization. In order to capture and track customer information (e.g., demographics, buying habits, satisfaction and loyalty etc.), organizations use information systems called Customer Relationship Management (CRM). CRM is utilized by sales, marketing, customer Read More

Imagine an organization where people, business processes, products, services and technologies are in sync. Where an organization performs at its most optimal levels and miraculously everyone is happy and contributing for the wellbeing of the organization. No, I am not talking about a fictional scen Read More

Executive Summary This article proposes looking at Predictive Analytics from a conceptual standpoint before jumping into the technological execution considerations. For the implementation aspect, organizations need to assess the following keeping in mind the contextual variances: Strategies Tactics Read More

EXECUTIVE SUMMARY This article discusses what is Service Orientated Architecture (SOA), how it is used, what are its benefits and what are the challenges when adopting it for your organization. It explores the business and technology perspectives of where SOA can be applied internally and externall Read More