I wrote and article last week for AMEX OPENForum about appending your customer and prospect lists with social network data to create a much more complete picture of a prospect. My guess is that most CRM systems and software will bake this in as a standard feature by the end of this year if not already.
Connecting the Dots With Social Surfing :: Duct Tape Marketing
Posted by ducttape under Online MarketingFrom http://www.ducttapemarketing.com 5034 days ago
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