Day 1:Discover Your Competitive Advantage​

How to Leverage New Customer Behaviors

Rieva Lesonsky
CEO, Small Business Currents

Rieva Lesonsky explains how to change course in your retail business to meet the changing demographics and changing expectations of your customer.

How To Automate Your Business

Tyler Backman
Senior Evangelist, Zoho

Tyler Backman explains how automation can put you ahead of the competition by streamlining your marketing, customer service and other operations, freeing you and your employees to focus on more important tasks like taking your business to the next level.

How to Differentiate Your Business

Jim Kukral,

Leadership and Professional Coach

Jim Kukral shows you how to look at your business in a whole new way. Think your business is boring? Think again. Kurkral helps you figure out what makes your business unique to customers and gets them not only coming back but telling a friend.

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