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I have the honor of co-chairing CRM Magazine’s annual event, CRM Evolution, alongside friend and leading independent CRM analyst Paul Greenberg. The conference takes place next month in Washington, DC, and features a host of influencers and thought leaders in areas like customer engagement, artifi Read More

Whether you are an online seller, entrepreneur or marketer, social media plays an important role in marketing strategy. It not only helps you to find the right target audience, build your community, drive traffic, engage with customers, but it also promotes your products and so much more. Read More