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A common initiative I hear from business owners today is their effort to improve the customer experience. Some are doing this at the expense of employee experience, which I believe is one of the major causes of employee dissatisfaction and exit of good employees today. To achieve real growth, busin Read More

Based on my years of experience as a business consultant, I’m convinced that most business leaders are so busy with day-to-day issues that they have no time to be proactive with new innovation and staving off future competitors. Thus they are blindsided and try to react quickly when a new competito Read More

There is no question that the recent pandemic has changed working in the office forever. What was once a workplace where everyone commuted to work together daily, has now become a hybrid environment where some team members rarely meet physically, and others see each other one or two days per week, Read More

Every business needs both managers and leaders. My experience confirms that managers are needed to achieve organizational goals through implementing processes, such as budgeting, and staffing, while leaders are more focused on making decisions on new challenges and capitalizing on growth opportunit Read More

Most business professionals believe that if they alone work harder and smarter, they will reap their dream rewards. Yet I often see this approach creating silos, selfishness, and a lonely work life. I believe it is time for more working together, co-creativity, and supportive leadership in the work Read More

Every new business owner wants to know how they can improve their odds on the road to success, and why some professionals seem to be able to squeeze success out of even a marginal new opportunity. Most experts agree that it has lot to do with your level of passion, determination, and innovation, mo Read More

Every business owner feels the pressure of the thousands of things that need to get done, all seemingly at the same time. There is just not enough time! The real solution is better productivity and less procrastination, to put you back in control of your business. You need to spend time on importa Read More

We all know new business owners who have overcome adversity, like the recent pandemic or personal setbacks, and achieved success. There are famous people like Walt Disney and Nelson Rockefeller, who overcame learning disabilities, and people like J. C. Penney and J. K Rowling who struggled through Read More

I’m a big fan of the old adage "There are no stupid questions, only stupid answers." We have all heard questions that begin, "This may be a dumb question, but …" used effectively by smart people who are not afraid of risking ridicule by challenging a questionable assertion from an intimidating spea Read More

Most of the business leaders I have worked with in my career understand the meaning of the old saying “no risk no reward.” I believe it is more true than ever, in today’s environment of world-wide competition and rapidly changing demands. The challenge is to take smart risks, mitigate your losses, Read More