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Are you a small business that had a former employee write a negative review on Google? In the past, you couldn't. Google didn't distinguish between customers and employees. It appears that is changing, so an employee bashed you in the past, and that review is still dogging you, this article is w Read More

This post is aimed at small agencies, but I've tested it, liked it, and think it could also be valuable for small businesses with a little PR savvy. If you are growing a small business, and you develop systems and processes, and PR is part of the process, then this is worth a read. Read More

Small and medium-sized businesses have reported plans to up website spending, but how many are actually using them? According to July 2014 polling by Gallup and Wells Fargo, the percentage of small businesses with websites had risen just slightly over the past few years. In Q3 2014, 59% of US small Read More

It's so easy to get this wrong... When writing advertisements or emails, the first thing some copywriters think about is the product. Read More

Relationships are important in ANY business. The type of relationship, and who the relationship is with may vary depending on the type of business, but one thing is for sure; without them, you aren’t going to get far.

Here is why you should be concentrating on building relationships in your blog Read More

There's a lot of angst among small business owners over negative reviews, but take solace in the idea it's not the end of the world. Respond and be helpful and move on - it's more important to think about future readers in responding to a review than it is to think about the original review writer. Read More

Too many entrepreneurs tell me they are looking for an investor, and can’t differentiate between venture capital (VC) investors versus accredited Angel investors. They argue that the color of the money is the same from either source. They fail to realize that the considerations are quite different Read More

Best Subject lines

The Best Subject line is No Subject Line, Huh?? (Infographics)

We have put together the best and worst subject lines from 30 million emails sent from Outlook and Gmail. If you want to know which of your subject lines work best and who opens your email, y Read More

Try these tools for graphic designing online, These are browser based, no download required, no installation required. Read More

Many small businesses don't want ot share their secrets. It would canalize the business right? Not true. Here are wwo anecdotal stories that demonstrate how giving away knowledge will build trust and attract customers. Read More