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Repeat customers are so valuable to your business and your bottom line. Yet talking to a number of small businesses over the last couple of weeks many did not know how much of their sales come from repeat customers. A couple did and no surprise their businesses are doing well and their marketing efforts are paying off. Here are 4 benefits you will get by knowing why your customers keep buying Read More

Why Eden Prairie, MN is under the spotlight? It's the best place to live in US, according to Money Magazine. Should entrepreneurs consider the town Read More

"Today is is an exciting day for me. It’s my first day on my new job of working for myself. I can already see that there is a big difference in working for a boss and being the boss. Another thing that strikes me about my first day on the job is how different certain things are from my previous job. I’m getting the feeling that maybe I have been missing out on some benefits. Am I totally off base or could this be true? Read More

Online businesses need to embrace feedback - whether it's positive or negative. Turning negative feedback into positive results is crucial. These tips can help you along the way Read More

When marketing your small business, it is tempting to provide tempting offers to new customers. However when many do this they forget to include or provide similar offers to current customers. Here are 6 tips on how not to ignore your current customers Read More

Your dream client hired you because of your sales skills and abilities. Now they expect you to deliver, and that means your role, your duties, and your responsibilities require more than just your sales skills Read More

These 101 social media tools will help you improve everything from social media marketing to social media measurement and metrics-gathering. A very nice reference list to bookmark Read More

Last week I was listening to the latest This Week in Tech podcast, in which one of the guests was speaking about the concept of Email Apena - a temporary absence or suspension of breathing.. Read More

Anita explains the new realities of small business loans and financing in her OPEN Forum post. Going back to the basics -- form a relationship with your bank and banker!

From post: Community banks have been a lifeline for entrepreneurs during the recession -- one of the few places that small-business owners have still been able Read More

Avatar means incarnation, appearance, or manifestation. What is your online Avatar? What constitutes an acceptable online image? Find out in this article Read More