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Interviewees are experts on ways to generate more value and visibiity in how you work well with others. Practical. Inspiring. Astute interviewer Zane Safrit. Read More

No matter what business you're in, at some point in your career you will have to deal with an angry customer. Your challenge is to handle the situation and send the customer away thinking he or she has just done business with the greatest company on earth. Here's a six-step process to quickly resolve a customer complaint. Read More

Help for small businesses launching new retail products Read More

For small businesses with limited budgets innovative marketing is a must. Here are some creative ideas to give you a little inspiration. Read More

There's no floor to spend. Get the timing and audience right. Easy to switch on and off. Read More

The universe s expanding, the market is contracting, better move, or not. Read More

I recently interviewed Edible Arrangements CEO, Tariq Farid. VERY Inspiriational! Read More

A fascinating article traces the brain chemistry behind why people make such irrational (and often times unethical) decisions when money is involved. Economists may treat money as a place holder, simply a tool to make exchange function more smoothly, but as real life and the current economic crisis indicate, money actually has a profound effec Read More

Tax expert Barbara Weltman tells you what you need to know when you estimate your taxes and complete your payroll taxes in light of the recent stimulus package. Read More

undreds of Twitter applications can be found on numerous sites that offer cool tools to help you manage the way you use Twitter. If you use Twitter for marketing your small business, I sorted thru tons of apps to bring you the most helpful. Read More