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CRM Suite Helps SMBs Better Address Disgruntled Yelpers

Posted by ArmadaIG 64 days ago (http://www.marketingvox.com)
Category: Public Relations | Tags: yelp crm word of mouth wom consumer complaints

Are your customers talking about you on Yelp.com? The has launched a set of tools that enable firms to nurture relationships on the popular review site — whose sip-and-tell clientele have likely burned as many small businesses as they have helped. More...

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Consumers respond to direct mail online

Posted by ArmadaIG 202 days ago (http://www.bizreport.com)
Category: Direct Marketing | Tags: direct marketing direct mail

Direct mail may have a larger response rate than advertisers think. According to a recent Vertis Communications study users who read direct mailings are more apt (21%) to respond to offers via mailers websites.
by Kristina Knight More...

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