thesmiths / Commented


When retention rates started sinking, this organization sent a postcard to members saying "Please Come Back. What can we do to get your back?" It worked.  More...
This looks to be an excellent resource for evaluating business valuations for your own or for others.  More...
Take a look around your business unit, listen to your associates and customers, keep abreast of market trends and your competition, and never stop asking yourself, “Is there an opportunity to convert and deliver this or any process in the operations and sales functions to an express service module?”  More...
In an economic recession consumers tend to cut budgets but, if provided discounts, they will buy - 54% of adults say they would reduce discretionary spending, and 63% say they would not make a purchase if a deal isn’t available - according to a Harris Interactive survey. Fully 86% of adults surveyed say they have used coupons or discount codes  More...
While most everyone who has been involved in online marketing for any length of time knows that Alexa rankings are pretty much meaningless, a recent article by Matt McGee serves as a great little reality check to those who are a little newer to the game.  More...
One month before the President submits his 2009 budget request to Congress, Senators John Kerry (D-Mass.) and Olympia Snowe (R-Maine), Chairman and Ranking Member of the Committee on Small Business and Entrepreneurship, urged the Bush Administration to support America's small businesses by increasing funding for the Small Business Administration  More...