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Are you a small business that had a former employee write a negative review on Google? In the past, you couldn't. Google didn't distinguish between customers and employees. It appears that is changing, so an employee bashed you in the past, and that review is still dogging you, this article is w Read More

This post is aimed at small agencies, but I've tested it, liked it, and think it could also be valuable for small businesses with a little PR savvy. If you are growing a small business, and you develop systems and processes, and PR is part of the process, then this is worth a read. Read More

Small and medium-sized businesses have reported plans to up website spending, but how many are actually using them? According to July 2014 polling by Gallup and Wells Fargo, the percentage of small businesses with websites had risen just slightly over the past few years. In Q3 2014, 59% of US small Read More

There's a lot of angst among small business owners over negative reviews, but take solace in the idea it's not the end of the world. Respond and be helpful and move on - it's more important to think about future readers in responding to a review than it is to think about the original review writer. Read More

Many small businesses don't want ot share their secrets. It would canalize the business right? Not true. Here are wwo anecdotal stories that demonstrate how giving away knowledge will build trust and attract customers. Read More

A new survey from Twitter provides compelling data that makes the case for small business engagement on the social network. The survey found that 57% of respondents discovered a small- or medium-sized business on Twitter, 67% decided to follow an account they found on Twitter, 50% shopped at the S Read More

In a guest blog post, Mark Zuckerberg writes an open letter to small businesses explaining Facebook's algorithm changes and why small businesses and brands are seeing a dip in fan exposure and engagement. It's a parody with a point. Read More

Here's two blogs by marketing vendors that are worth following. And they don't begin with Hub or end in Spot. Read More

The best free and inexpensive tools for blogger and influencer outreach. Useful tools for finding bloggers and influencers, mentions and links and contact management. Read More

Every entrepreneur thinks their story is unique. It is to them, but may not be to the media. Here's why. A must read for new entrepreneurs struggling with the PR challenge and how to get noticed. Read More