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Improv is the most progressive way to transform how you develop talent. Hear from some of the industry’s experts to learn more about improv and just what it can do for your business. Read More

In order to survive today’s turbulent waters, a business must be thrifty—and that goes even double for the small business. It is no surprise that things are only getting more expensive—from office supplies, to energy bills, to gas prices, to even the food we eat—but in such a competitively expensiv Read More

You might have heard some ghost stories as a child, but if you’re in the business world, there is nothing quite as scary as a bad customer. From the chronic complainer to the downright hard to handle, dealing with horrible customers can be like taking an extended vacation in Dracula’s mansion. No m Read More

Chances are, you probably have some fancy security system installed within your office, perhaps even equipped with highly advanced video surveillance technology or a German Sheppard that John Dillinger wouldn’t even try to get past. You have created a fortress, covered it from head to toe with all Read More

Extending credit inherently takes a large degree of trust, trust that may or may not be well founded. Credit has become such an ubiquitous part of the today’s business community that we sometimes forget the risk it actually entails. But what are we to do? Stop dealing in credit? We wouldn’t dare. C Read More

It’s a sad reality, but sometimes customers just have no intention of paying you. There might come a time when you have exhausted all possible resources—when you have sent numerous letters, called countless times and maybe even met in person—but all to no avail. The account continues to be delinque Read More

It's time to start getting paid on time & it's not as hard as you'd think. Follow these steps to revamp your accounts receivable management. Read More