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Most business managers preach that the key to success is holding employees accountable for actions, but I have found that successful business leaders are all about holding themselves accountable. They skip the blame and complain game, and make things happen despite major obstacles. As a business a Read More

In my business executive roles and mentoring experience, I have found many business professionals in the wrong roles, and/or very unhappy with their current positions. I believe much of this could be avoided by more focus on your career aspirations, and more diligent efforts on your part during the Read More

In this age of social media and world-wide Internet, message delivery from business leaders needs to change, just like the message changes from leaders in your personal lives. Just a few years ago, no one could have imagined getting text messages from parents, or a President prone to communicate vi Read More

In my years of experience as a mentor to business professionals, I have often heard feedback from CEOs and other business leaders that the loneliness and unexpected challenges from their new roles exceeded even their wildest expectations. If you have aspirations in that direction, I urge you to do Read More

Every business leader with a new technology tells me that his innovation will be industry-disrupting, meaning that it will render the existing technology obsolete, and create a new market. Yet truly disruptive innovations, like the smartphone from Apple and the rise of the Internet, are very rare, Read More

In my experience working with entrepreneurs and business leaders, I see that recent events and culture changes have changed effective business leadership from the top-down, unilateral, single-focus model to the collaborative servant model. Team members today expect and demand that their leaders be Read More

Every business owner realizes that change is now the norm, and they have to adapt their business quickly to survive and compete. In fact, the best executives seem to see breakthrough changes coming even before they really happen, and are able to turn them into huge new opportunities. In the trade, Read More

With the advent of the internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect. They tel Read More

To build a new business, founders need a laser focus on providing an innovative solution to a real problem. Once they achieve that initial traction, their focus needs to change for quicker growth. Most business owners dream of achieving the exponential expansion of a Google or Amazon, but few busi Read More

As an advisor to small businesses and entrepreneurs, I too often hear the desire to be a big company. I have to remind owners that there are advantages to being small, and in fact, many large companies leaders wish their business was small again, to let them be more focused on their customer needs Read More