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It’s been nearly three years since I had the pleasure of speaking with Dennis Mortensen, founder and CEO of X.ai — the service behind Amy and Andrew — autonomous AI assistants who schedule meetings.
Since three years in tech is like 20 years in real life, and with smart, digital assistants being a Read More
Is Facebook Messenger part of your social media marketing plan?
It should be, especially if the first stat in this week’s article from Larry Kim is to be believed. In it, he says that companies using Messenger are seeing an 80% engagement rate. That’s right … 80%! Read More

For years, consolidations in the auto industry have made the market seem as if opportunities for new entrants were limited. But the changing economics in global markets have made this obstacle “appear” less formidable. I say “appear” because building cars can seem simple, but building a manufac Read More
This easy-to-use feature provides business users with unlimited chats and chatbot functionality, allowing teams to manage chat and email conversations from one convenient place. The Conversations tool also allows for sophisticated targeting and lead routing, which connects sales teams to the right Read More
If you want to explore how mobile is impacting the digital presence of your business, then make time to attend the ‘How Mobile Ate the Web — and 7 Ways Small Businesses Can Capitalize’ webinar.
Presented by Small Business Trends Founder and CEO Anita Campbell in collaboration with Verizon Business Read More
The July Biz2Credit Small Business Lending Index reports this was a strong month for small business lending approvals. Strong economic numbers including higher wages are driving lenders to give small businesses the funds they need to grow in this environment.
Biz2Credit CEO Rohit Arora, who overse Read More
Using employee Net Promoter Score (eNPS), BambooHR is going to offer the tools which were originally designed to measure customer and client satisfaction and apply them internally within your small business. Business owners will have actionable data about the satisfaction of their employees. This w Read More
Time is one of the most important and precious resources small business owners must learn to manage. And with just so many hours in the day, using virtual assistants is one way to help you regain some of those lost hours.
A new infographic by Ova Virtual, a virtual assistant service provider based Read More
The Samsung Galaxy Note is the utilitarian workhorse for smartphone power users, and each time a new version is announced this group eagerly awaits the release.
Well, the Galaxy Note 9 is out and it doesn’t disappoint when it comes to specs, design and functionality. If you are willing to pay the Read More
While chatbot marketing in Facebook Messenger is a new marketing discipline, we aren’t executing campaigns in the Wild West.
With Facebook Messenger marketing best practices in place, the reward is audience engagement to the tune of 80% engagement rates.
Chatbots done well delight customers and s Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
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Joanie Mann @JoanieMann Makes Sense of Business Technology

Many business owners find the changes in technology confusing. Cloud hosting, web-based accounting, online business … More
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