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True to its title there are 10 charts showing behavior expectations for social media audiences. You can deduce the ROI of any investment directed at them. Read More

If you're still in doubt on the power of word-of-mouth from your customers...review this long list of statistics across a wide-range of demographics showing customers overwhelmingly trust their peers not your ad agencies for buying decisions. Read More

Every small business owner needs an effective way to recruit, qualify, interview and hire the best talent. This company offers the best solution. It's my small business resource of the week. Read More

Accountability IS important. This post, from Steve MacGill CEO of Peersight Online, explains why. Read More

It's my ABC's of Innovation I developed from leading a small business and finding that innovation was the key to our sustainability. Read More