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Your customer support team is one of your business's main points of contact with your actual users or customers. If you've started building a CS team but aren't sure how best to utilize their talent, here are three logical next steps to consider. Read More

Dealing with foreign currency in invoicing is not easy. Fortunately, we have reached a time where invoicing and payments in foreign currencies are no big deal. This article discovers options to get paid and make payments when cross-border relationships are involved.
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Working effectively with data requires a team of specialized talent. Read on for guidance on how to build your own HR analytics team. Read More

Launching a successful content marketing campaign requires coordination, creativity, and strategy. But there are a few additional things you can do to make your content stand out (and stand the test of time). Read More

When you have a project, you probably assign the work to an employee. For large projects, you may use a traditional agency. That’s all pretty straight-forward. What many companies aren’t clear about is when, or if, they should engage independent contractors (ICs). This quick guide can help you clea Read More

Whether it’s using A/B testing to fine tune your design, running unit tests on new features before the next patch, or building your app from the ground up with Test Driven Development (TDD), there are many ways to incorporate testing into your mobile app development project. Here are three ways you Read More

Here’s how to write a compliant post that keeps the company safe, and helps you get your work done. Read More

We're continuing our series highlighting great free and open-source products for business owners. This time around, we're going to focus on a mix of tools geared toward infrastructure and IT, as well as data analytics and design. Read More

Before the cloud became mainstream – accounting was mostly limited to hundreds of files and file cabinets. Today many of the popular online payments solutions offer tools like online invoicing and expense management. Accounting has never been easier thanks to these digital solutions. Read More

Scaling customer support is an exciting moment in a company’s life. ut it also can signal a time of difficulty and possible danger. As you grow, you need to maintain − or even improve − the quality of your customer service to meet the growing demand, and this is no easy task. Read More