These stories submitted by Stillwagon428 became hot on BizSugar

Too many people look at customer service as a cost center, when it really should be a profit center. I recently read B-A-M!: Delivering Customer Service in a Self-Service World and it’s an important refresher and reminder of the importance of great customer service. Customer support is something I’ve obsessed over for many years. Here are 9 important reminders + revelations from B-A-M. Read More

7 Key Points for Brainstorming Startup Ideas

7 Key Points for Brainstorming Startup Ideas Avatar Posted by stillwagon428 under Startups
From http://www.instigatorblog.com 1562 days ago
Made Hot by: cartermi on January 9, 2010 11:39 am
One of my favorite exercises is brainstorming startup ideas with other entrepreneurs. You can gain a lot of value from a fresh perspective. When “pitched an idea” for brainstorming or feedback I tend to go through the same 7 key points and questions each time. Read More

How to Give Employee Performance Reviews Like a Pro

How to Give Employee Performance Reviews Like a Pro Avatar Posted by stillwagon428 under Human Resources
From http://www.openforum.com 1562 days ago
Made Hot by: hishaman on January 7, 2010 7:35 pm
Performance reviews are a key part of developing a great team. Done right, performance reviews can inspire your people to achieve greater heights, get them focused on business goals, and bring out the creativity in them. Read More

Top Do’s and Don’ts of Social Media Marketing

Top Do’s and Don’ts of Social Media Marketing Avatar Posted by stillwagon428 under Social Media
From http://www.blogtrepreneur.com 1572 days ago
Made Hot by: nialldevitt on December 29, 2009 6:42 am
Social media marketing does not have to be rocket science. Many people make it more complicated than it is and tend to shy away from it. They know that they should engage, but still fundamentally do not understand the intricacies and as such, they are missing out on a whole new way of communicating with their clients and would-be prospects. Read More

Ask Questions for a Better Bottom Line Next Year

Ask Questions for a Better Bottom Line Next Year Avatar Posted by stillwagon428 under Finance
From http://www.openforum.com 1579 days ago
Made Hot by: q4sales on December 21, 2009 6:06 pm
It looks like funding has started to loosen up a bit and we may be heading to an uptick for small business owners. But you and you alone, are responsible for ensuring there is enough cash to support your business. So as the year draws to a close, it’s important to take a look back at your business finances and assess what went well and what didn’t work so well to create the foundation for a bette Read More
Whether we like it or not, business these days revolves around the use of credit or debit accounts and if you're involved in e-commerce you have to address this situation. Read More

7 Ways To Bolster Security: Rule One - Minimal Is Best

7 Ways To Bolster Security: Rule One - Minimal Is Best Avatar Posted by stillwagon428 under Resources
From http://smallbiztechnology.com 1585 days ago
Made Hot by: on December 15, 2009 9:20 pm
Chris Drake, founder and CEO of webhost, FireHost offers these very simple tips, based on two aspects: physical security and virtual security. Read More

What Startups Are Really Like

What Startups Are Really Like Avatar Posted by stillwagon428 under Startups
From http://www.paulgraham.com 1607 days ago
Made Hot by: flabastida on November 23, 2009 5:22 pm
I wasn't sure what to talk about at Startup School, so I decided to ask the founders of the startups we'd funded. So I sent all the founders an email asking what surprised them about starting a startup. I got over 100 other responses listing the surprises they encountered. There were very clear patterns in the responses; it was remarkable how of Read More

If Something's Going Wrong, Look at Your Offer

If Something's Going Wrong, Look at Your Offer Avatar Posted by stillwagon428 under Direct Marketing
From http://www.lesproctordirect.com 1607 days ago
Made Hot by: ajayjoya on November 23, 2009 2:18 pm
If you're not getting the response you think you should be getting, look at the offer first. The strategic process in old-fashioned Direct Marketing is matching up the right list with the right offer— segmenting the list into micro-segments (or “splits”), and tailoring specialized offers to make the offer more relevant. Read More

Predicting a 'Modest' Recovery Soon

Predicting a 'Modest' Recovery Soon Avatar Posted by stillwagon428 under Finance
From http://www.billshrink.com 1738 days ago
Made Hot by: neshthompson on July 19, 2009 10:06 am
The most positive thing to be said of recessions is that they eventually end. As bad as the Great Depression and other downturns were — and for as long as they lasted— the country ultimately emerged stronger, and grew more prosperous after each one. This has led some to wonder if a recovery from today's recession is on its way. We are not out of t Read More

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Matt Telfer @mattelfer Takes Practical Approach to Digital

Matt Telfer loves marketing. Though today he works for one of the U.K.'s largest domain and hosting companies, he … More
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