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These stories submitted by Steveamiller became hot on BizSugar

"Please draw a ....... on my box"

Posted by steveamiller under Success Stories
From http://www.twohatmarketing.com 4 days ago
Made Hot by: xxysystem90 on June 15, 2013 3:16 pm

What makes you DIFFERENT from the competition?

I ask that question a lot, I know, but OMG it's important. Why
should anybody do business with you versus every other option
available, including doing nothing? If you can't answer that
question, you're in trouble.

Unfortunately, for many of u Read More

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1 Comment

April Fool's! Google Wins Again

Posted by steveamiller under News
From http://www.twohatmarketing.com 77 days ago
Made Hot by: Marketing_Mashup on April 6, 2013 12:03 am

I know this is off-topic, but if you're not looking for online April Fool's jokes, you're missing some fun. Here are a few: Read More

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1 Comment

Are You Practicing Situational Customer Service?

Posted by steveamiller under Customer Service
From http://www.twohatmarketing.com 97 days ago
Made Hot by: bizyolk on March 18, 2013 5:44 am

When do you think you should practice excellent customer service? Sometimes? All the time? Only when someone's watching? I assume you're thinking, "Well, duh, Steve, we practice it all the time! We always deliver great service!" But do you? Read More

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8 Comment

The Uselessness of "Constructive" Criticism

Posted by steveamiller under Self-Development
From http://www.twohatmarketing.com 182 days ago
Made Hot by: BIZantium on December 19, 2012 8:02 pm

During a recent free, live webinar, I apparently made the mistake of taking a drink of coffee and fixing one of my lights, which took a grand total of 27.1 seconds of one viewer's valuable time. She sent an email complaining as such.

I responded that she took herself too seriously and Read More

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2 Comment

Shocking News: Starbucks Is Not Your Friend!

Posted by steveamiller under Marketing
From http://www.twohatmarketing.com 264 days ago
Made Hot by: dEvangelize on September 26, 2012 3:10 pm

Companies, like Starbucks, Netflix, American Airlines, and too many more to count, make decisions based on bottom line results, not how we feel about them. Starbucks and gang are not our friends. Read More

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4 Comment

Sorry, Gary Vaynerchuk. This Time You're Wrong.

Posted by steveamiller under Social Media
From http://www.twohatmarketing.com 388 days ago
Made Hot by: Amazigamer on May 29, 2012 8:17 am

Gary Vaynerchuk is a really smart dude. He calls himself a "self-trained wine and social media expert," and he might be. But speaking at America's Small Business Summit this week, he gave some bad and biased advice... Read More

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2 Comment

A Little Magic To Kickstart Your Labor Day Weekend

Posted by steveamiller under Technology
From http://www.twohatmarketing.com 654 days ago
Made Hot by: SEORabbit on September 8, 2011 10:47 am

Here's a fun gift to get you in the mood for the holiday weekend. Illusionist Marco Tempest uses three iPods to tell a 5-minute magical story. Great fun! Read More

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16 Comment

There's No Such Thing As A Squirrel Proof Bird Feeder

Posted by steveamiller under Marketing
From http://www.twohatmarketing.com 683 days ago
Made Hot by: Ruth Stone on August 6, 2011 1:52 pm

When my Dad tried to install a bird feeder in our back yard, he got more than he bargained for. His battle building a "squirrel-proof" bird feeder turned into an Old Rule of Business we all need to remember. Read More

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Two Hat Marketing -- Would YOU Do Business With YOU?: Every Customer Leaves Happy

Posted by steveamiller under Customer Service
From http://www.twohatmarketing.com 871 days ago
Made Hot by: Sun Tzu Business Guide on February 1, 2011 2:52 am

I've been remiss telling this great customer experience story. About three weeks ago Kay, Kelly and I had dinner with our good friends Art Turock and Haley Ashland. We chose Joey Southcenter, because we enjoy the food (blue cheese covered french fries... Read More

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